Moreover, some information broadcasted by voice assistants, such as traffic status or driving routes, can help drivers to make more accurate decisions. In this regard, voice assistants can lower drivers’ recognition loads and workloads, thus ensuring driving safety. At present, these AI-based voice assistants can not only respond to basic instructions (e.g., playing music or making a phone call) but also provide tailored customer services based on their preferences (e.g., recommending restaurants or car parks). With the help of voice assistants, drivers can handle these tasks without too much attention, consideration, or manipulation. Generally, driving is an activity that requires the management of plenty of human resources when concentrating on the surrounding circumstance. For drivers, a well-designed voice assistant can improve driving performance and safety and enhance the driving experience. These digital agents have benefits for both drivers and car enterprises. This article offers valuable theoretical and practical implications for the development of such technologies.Īs a core interaction approach between users and electric cars, voice assistants are becoming an area of focus. Finally, we discussed the research findings and developed corresponding design strategies to enhance user acceptance towards in-car voice assistants, both from designers’ and car enterprises’ viewpoints. The hypothesis testing results indicated that most path relationships among variables were validated. After that, we carried out an empirical study to examine the structural relationships in the model based on the questionnaire survey results (N = 427). These factors were then integrated to construct a hypothetical research model.

First, eight general variables were identified based on the literature review, as well as four demographic variables.

The objective of this paper is to examine key factors influencing people’s willingness to use voice assistance in electric cars. However, sparse literature focuses on the adoption of voice assistants within the in-vehicle context. Currently, academic attention is being paid to various voice assistant scenarios. Voice-based digital assistants are growing in popularity and have been acknowledged as a crucial part of in-car interaction.

Affecting someone or effecting